/* Shared support workspace refinements for the public portal and customer account. */
body[data-page="support"] .support-help-center,
body[data-page="account"] #support {
  --support-accent: #d4a574;
  --support-blue: #7fa7c9;
  --support-green: #91aa83;
}

/* Safari can stop painting a long page when a transform/filter remains on the
   body after the shared page-open animation. Support favors stable rendering. */
body[data-page="support"] {
  opacity: 1 !important;
  transform: none !important;
  filter: none !important;
  transition: none !important;
}

/* Functional support content must stay visible when Safari pauses or delays
   the shared editorial reveal observer during a long scroll. */
body[data-page="support"] [data-editorial-reveal],
body[data-page="support"] .support-topic-grid,
body[data-page="support"] .support-topic-card,
body[data-page="support"] .support-topic-card > *,
body[data-page="support"] .support-kb-panel,
body[data-page="support"] .support-kb-results,
body[data-page="support"] .support-kb-card,
body[data-page="support"] .support-public-grid,
body[data-page="support"] .support-public-grid > * {
  opacity: 1 !important;
  transform: none !important;
  visibility: visible !important;
}

.support-trust-line {
  display: flex;
  flex-wrap: wrap;
  gap: 8px 18px;
  margin-top: 16px;
  color: var(--ink-mute);
  font-family: var(--mono);
  font-size: 0.62rem;
  line-height: 1.5;
}

.support-trust-line span {
  position: relative;
  padding-left: 12px;
}

.support-trust-line span::before {
  position: absolute;
  top: 0.58em;
  left: 0;
  width: 5px;
  height: 5px;
  border-radius: 50%;
  background: var(--support-green);
  content: "";
}

body[data-page="support"] .support-hero-desk {
  min-height: 410px;
  padding: 72px max(28px, calc((100% - 1120px) / 2)) 56px;
  border-bottom: 1px solid var(--line-soft);
}

body[data-page="support"] .support-hero-desk > div {
  max-width: 820px;
}

body[data-page="support"] .support-hero-desk h1 {
  max-width: 760px;
  font-size: clamp(3.1rem, 6vw, 5.25rem);
}

.support-hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 26px;
}

.support-contact-section,
.support-self-service {
  padding: 64px 0 0;
  scroll-margin-top: 84px;
}

.support-self-service {
  padding-top: 92px;
}

.support-section-intro {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(280px, 0.72fr);
  gap: 48px;
  align-items: end;
  width: min(1120px, calc(100% - 48px));
  margin: 0 auto 28px;
}

.support-section-intro h2 {
  margin: 8px 0 0;
  color: var(--editorial-ink);
  font-family: var(--serif);
  font-size: clamp(2.25rem, 4vw, 3.8rem);
  font-weight: 400;
  line-height: 0.98;
}

.support-section-intro > p {
  margin: 0;
  color: var(--editorial-ink-soft);
  font-size: 0.92rem;
  line-height: 1.65;
}

body[data-page="support"] .support-contact-workspace,
body[data-page="support"] .support-self-service .support-topic-grid,
body[data-page="support"] .support-self-service .support-kb-panel {
  width: min(1120px, calc(100% - 48px));
}

body[data-page="support"] .support-contact-workspace {
  grid-template-columns: minmax(0, 0.92fr) minmax(0, 1.08fr);
  gap: 16px;
  margin-top: 0;
}

body[data-page="support"] .support-contact-workspace > .data-card {
  min-width: 0;
  margin: 0;
  padding: 28px;
}

body[data-page="support"] .support-contact-workspace .data-card-head {
  align-items: flex-start;
  gap: 20px;
  margin-bottom: 26px;
}

.support-no-login-badge {
  flex: 0 0 auto;
  padding: 7px 9px;
  border: 1px solid rgba(70, 120, 96, 0.32);
  color: #467860;
  font-family: var(--mono);
  font-size: 0.55rem;
  text-transform: uppercase;
}

body[data-page="support"] .support-contact-workspace .settings-form input,
body[data-page="support"] .support-contact-workspace .settings-form select,
body[data-page="support"] .support-contact-workspace .settings-form textarea {
  min-height: 48px;
  border-color: rgba(18, 19, 19, 0.2);
  background: rgba(255, 255, 255, 0.56);
}

body[data-page="support"] .support-contact-workspace .settings-form textarea {
  min-height: 126px;
  resize: vertical;
}

body[data-page="support"] .support-contact-workspace .field--wide {
  grid-column: 1 / -1;
}

.support-submit-row {
  align-items: center;
  justify-content: space-between;
}

.support-submit-row small {
  max-width: 230px;
  color: var(--editorial-ink-soft);
  font-size: 0.7rem;
  line-height: 1.45;
}

.support-conversation-card {
  min-height: 540px;
}

.support-conversation-empty {
  display: grid;
  min-height: 210px;
  place-content: center;
  gap: 7px;
  padding: 32px;
  border-top: 1px solid var(--editorial-line);
  border-bottom: 1px solid var(--editorial-line);
  text-align: center;
}

.support-conversation-empty[hidden] {
  display: none;
}

.support-conversation-empty strong {
  color: var(--editorial-ink);
  font-size: 0.95rem;
}

.support-conversation-empty span {
  max-width: 330px;
  color: var(--editorial-ink-soft);
  font-size: 0.8rem;
  line-height: 1.55;
}

.support-text-button {
  flex: 0 0 auto;
  padding: 0;
  border: 0;
  border-bottom: 1px solid currentColor;
  border-radius: 0;
  background: transparent;
  color: var(--editorial-blue);
  font-size: 0.74rem;
  cursor: pointer;
}

.support-created-card {
  margin: 0 0 18px;
  border-color: rgba(70, 120, 96, 0.3);
  background: rgba(70, 120, 96, 0.07);
}

.support-created-card small b {
  color: var(--editorial-ink);
  font-family: var(--mono);
  font-weight: 500;
}

.support-ticket-recovery {
  margin-top: 20px;
  border-top: 1px solid var(--editorial-line);
  padding-top: 16px;
}

.support-ticket-recovery summary {
  color: var(--editorial-ink-soft);
  font-size: 0.76rem;
  cursor: pointer;
}

.support-ticket-recovery > p {
  margin: 12px 0 16px;
  color: var(--editorial-ink-soft);
  font-size: 0.72rem;
  line-height: 1.55;
}

.support-ticket-recovery .settings-form {
  padding-top: 4px;
}

body[data-page="support"] .support-self-service .support-search-shell {
  align-self: end;
  width: 100%;
  max-width: none;
  margin: 0;
  border-color: var(--editorial-line);
  background: rgba(255, 255, 255, 0.36);
}

body[data-page="support"] .support-search-shell input {
  min-height: 52px;
  background: transparent;
}

body[data-page="support"] .support-self-service .support-search-shell input {
  color: var(--editorial-ink);
}

body[data-page="support"] .support-topic-card {
  min-height: 104px;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
}

body[data-page="support"] .support-topic-card strong {
  display: block !important;
  color: var(--editorial-ink) !important;
}

body[data-page="support"] .support-kb-card {
  min-height: 154px;
  display: flex;
  flex-direction: column;
  justify-content: space-between;
}

.support-customer-summary {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  margin-bottom: 14px;
  border-top: 1px solid var(--line-soft);
  border-bottom: 1px solid var(--line-soft);
}

.support-customer-summary div {
  display: flex;
  align-items: baseline;
  gap: 9px;
  min-width: 0;
  padding: 12px 16px;
  border-right: 1px solid var(--line-soft);
}

.support-customer-summary div:last-child {
  border-right: 0;
}

.support-customer-summary strong {
  color: var(--ink);
  font-family: var(--mono);
  font-size: 1.12rem;
  font-weight: 500;
}

.support-customer-summary span {
  color: var(--ink-mute);
  font-size: 0.74rem;
}

.support-customer-workspace {
  display: grid;
  grid-template-columns: minmax(260px, 0.72fr) minmax(0, 1.48fr);
  gap: 14px;
  align-items: stretch;
  min-width: 0;
}

.support-customer-workspace > .data-card {
  min-width: 0;
  margin: 0;
  border-radius: 6px;
}

.support-conversation-list {
  min-height: 570px;
}

.support-conversation-list .support-ticket-list {
  max-height: 500px;
  overflow-y: auto;
  padding-right: 3px;
  scrollbar-width: thin;
}

.support-create-panel,
.support-detail {
  min-height: 570px;
}

.support-icon-button {
  display: inline-grid;
  width: 34px;
  height: 34px;
  place-items: center;
  flex: 0 0 auto;
  border: 1px solid var(--line-soft);
  border-radius: 6px;
  background: transparent;
  color: var(--ink-soft);
  font-size: 1.12rem;
  cursor: pointer;
}

.support-icon-button:hover {
  border-color: rgba(212, 165, 116, 0.42);
  color: var(--ink);
}

.support-icon-button svg {
  width: 17px;
  height: 17px;
}

.support-icon-button.is-loading svg {
  animation: support-refresh-spin 700ms linear infinite;
}

@keyframes support-refresh-spin {
  to { transform: rotate(360deg); }
}

.support-empty-conversations {
  display: grid;
  gap: 5px;
  min-height: 180px;
  place-content: center;
  padding: 20px;
  color: var(--ink-mute);
  text-align: center;
}

.support-empty-conversations strong {
  color: var(--ink-soft);
  font-size: 0.9rem;
}

.support-empty-conversations span {
  font-size: 0.78rem;
}

.support-ticket-card {
  position: relative;
  display: block;
  padding: 13px 12px 13px 15px;
  border-color: transparent;
  border-bottom-color: var(--line-soft);
  border-radius: 0;
  background: transparent;
}

.support-ticket-card::before {
  position: absolute;
  inset: 8px auto 8px 0;
  width: 2px;
  background: transparent;
  content: "";
}

.support-ticket-card:hover,
.support-ticket-card.is-active {
  border-color: transparent;
  border-bottom-color: var(--line-soft);
  background: rgba(241, 236, 226, 0.035);
}

.support-ticket-card.is-active::before {
  background: var(--support-accent);
}

.support-ticket-card-main,
.support-ticket-card-topline,
.support-ticket-card-meta {
  display: block;
  min-width: 0;
}

.support-ticket-card-topline {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  gap: 10px;
  margin-bottom: 6px;
}

.support-ticket-card-topline strong {
  min-width: 0;
  margin: 0;
  overflow: hidden;
  color: var(--ink);
  font-family: var(--sans);
  font-size: 0.84rem;
  font-weight: 600;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.support-ticket-card-topline time {
  flex: 0 0 auto;
  color: var(--ink-mute);
  font-family: var(--mono);
  font-size: 0.52rem;
}

.support-ticket-card-main > small {
  display: -webkit-box;
  margin-bottom: 9px;
  overflow: hidden;
  color: var(--ink-soft);
  font-family: var(--sans);
  font-size: 0.73rem;
  line-height: 1.45;
  -webkit-box-orient: vertical;
  -webkit-line-clamp: 2;
}

.support-ticket-card-meta {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 5px 9px;
  color: var(--ink-mute);
  font-family: var(--mono);
  font-size: 0.52rem;
}

.support-customer-state {
  color: var(--support-blue);
}

.support-customer-state.is-waiting_customer {
  color: var(--support-accent);
}

.support-customer-state.is-resolved {
  color: var(--support-green);
}

.support-detail .support-thread,
.support-lookup-result .support-thread {
  max-height: 360px;
  overflow-y: auto;
  padding: 4px 4px 4px 0;
  scrollbar-width: thin;
}

.support-message {
  display: grid;
  grid-template-columns: 30px minmax(0, 1fr);
  gap: 10px;
  align-items: start;
  border: 0;
  border-radius: 0;
  background: transparent;
  padding: 12px 0;
  border-bottom: 1px solid var(--line-soft);
}

.support-message.is-admin,
.support-message.is-internal {
  border-color: var(--line-soft);
  background: transparent;
}

.support-message-avatar {
  display: grid;
  width: 30px;
  height: 30px;
  place-items: center;
  border: 1px solid var(--line-soft);
  border-radius: 50%;
  color: var(--ink-soft);
  font-family: var(--mono);
  font-size: 0.66rem;
}

.support-message.is-admin .support-message-avatar {
  border-color: rgba(145, 170, 131, 0.5);
  color: var(--support-green);
}

.support-message-body {
  min-width: 0;
}

.support-message-head {
  margin-bottom: 5px;
}

.support-message p {
  overflow-wrap: anywhere;
}

.support-reply-form {
  margin-top: 18px;
  padding-top: 16px;
  border-top: 1px solid var(--line-soft);
}

.support-reply-hint {
  margin: -4px 0 0;
  color: var(--ink-mute);
  font-size: 0.7rem;
  line-height: 1.45;
}

.support-admin-handoff {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 24px;
  min-height: 210px;
}

.support-admin-handoff > div {
  max-width: 650px;
}

@media (max-width: 860px) {
  .support-section-intro,
  body[data-page="support"] .support-contact-workspace {
    grid-template-columns: 1fr;
  }

  .support-section-intro {
    gap: 18px;
  }

  body[data-page="support"] .support-hero-desk {
    min-height: 390px;
    padding: 62px 24px 44px;
  }

  .support-customer-workspace {
    grid-template-columns: 1fr;
  }

  .support-conversation-list,
  .support-create-panel,
  .support-detail {
    min-height: auto;
  }

  .support-conversation-list .support-ticket-list {
    max-height: 330px;
  }

  .support-admin-handoff {
    align-items: flex-start;
    flex-direction: column;
  }
}

@media (max-width: 560px) {
  body[data-page="support"] .support-hero-desk {
    min-height: 430px;
    padding: 58px 18px 38px;
  }

  body[data-page="support"] .support-hero-desk h1 {
    font-size: 2.85rem;
  }

  .support-hero-actions {
    display: grid;
    grid-template-columns: 1fr 1fr;
  }

  .support-hero-actions .btn {
    min-width: 0;
    padding-right: 10px;
    padding-left: 10px;
  }

  .support-contact-section,
  .support-self-service {
    padding-top: 52px;
  }

  .support-self-service {
    padding-top: 72px;
  }

  .support-section-intro,
  body[data-page="support"] .support-contact-workspace,
  body[data-page="support"] .support-self-service .support-topic-grid,
  body[data-page="support"] .support-self-service .support-kb-panel {
    width: calc(100% - 32px);
  }

  .support-section-intro h2 {
    font-size: 2.5rem;
  }

  body[data-page="support"] .support-contact-workspace > .data-card {
    padding: 22px 18px;
  }

  body[data-page="support"] .support-contact-workspace .data-card-head {
    display: grid;
  }

  .support-no-login-badge {
    justify-self: start;
  }

  .support-submit-row {
    align-items: stretch;
    flex-direction: column;
  }

  .support-submit-row small {
    max-width: none;
  }

  .support-conversation-card {
    min-height: 0;
  }

  body[data-page="support"] .support-topic-card {
    min-height: 82px;
    padding: 14px 16px;
  }

  body[data-page="support"] .support-topic-card strong {
    margin-top: 16px;
    font-size: 1.12rem;
  }

  body[data-page="support"] .support-kb-panel {
    padding-bottom: 8px;
  }

  body[data-page="support"] .support-kb-results {
    gap: 0;
  }

  body[data-page="support"] .support-kb-card {
    min-height: 0;
    padding: 16px 0;
    border: 0;
    border-bottom: 1px solid var(--editorial-line);
    border-radius: 0;
    background: transparent;
  }

  body[data-page="support"] .support-kb-card:last-child {
    border-bottom: 0;
  }

  .support-customer-summary div {
    display: grid;
    gap: 2px;
    padding: 10px;
  }

  .support-customer-summary span {
    font-size: 0.65rem;
  }

  .support-ticket-card-topline {
    align-items: flex-start;
  }

  body[data-page="support"] .support-trust-line {
    display: grid;
    gap: 6px;
  }
}

/* 2026 support portal: compact help center with the shared messenger as the
   primary contact surface. */
body[data-page="support"] {
  --support-portal-blue: #2856d8;
  background: #f4f1e9;
}

body[data-page="support"] .support-portal {
  width: 100%;
  max-width: none;
  padding: 0 0 100px;
}

.support-portal-hero {
  display: grid;
  grid-template-columns: minmax(0, 1.35fr) minmax(320px, 0.65fr);
  gap: 70px;
  align-items: center;
  width: min(1180px, calc(100% - 64px));
  min-height: 510px;
  margin: 0 auto;
  padding: 70px 0 62px;
  border-bottom: 1px solid rgba(24, 26, 30, 0.18);
}

.support-portal-copy {
  max-width: 720px;
}

.support-portal-copy h1 {
  max-width: 680px;
  margin: 10px 0 18px;
  color: #18191b;
  font-family: var(--serif);
  font-size: clamp(3.4rem, 6vw, 6rem);
  font-weight: 400;
  line-height: 0.94;
  letter-spacing: 0;
}

.support-portal-copy > p:not(.panel-eyebrow) {
  max-width: 600px;
  margin: 0;
  color: #666662;
  font-size: 0.98rem;
  line-height: 1.65;
}

body[data-page="support"] .support-portal-search {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  width: min(620px, 100%);
  max-width: none;
  margin: 30px 0 0;
  padding: 5px;
  border: 1px solid rgba(24, 26, 30, 0.24);
  border-radius: 7px;
  background: rgba(255, 255, 255, 0.66);
}

body[data-page="support"] .support-portal-search input {
  min-width: 0;
  min-height: 50px;
  padding: 0 14px;
  border: 0;
  outline: 0;
  background: transparent;
  color: #18191b;
}

body[data-page="support"] .support-portal-search .btn {
  min-height: 46px;
  border-radius: 5px;
  background: var(--support-portal-blue);
}

.support-portal-contact {
  position: relative;
  display: grid;
  min-height: 330px;
  align-content: end;
  padding: 30px;
  overflow: hidden;
  border-radius: 8px;
  background: #191b20;
  color: #fff;
}

.support-portal-contact::before {
  position: absolute;
  inset: 0;
  background:
    linear-gradient(90deg, transparent 0 49%, rgba(255,255,255,0.06) 49% 50%, transparent 50%),
    linear-gradient(transparent 0 49%, rgba(255,255,255,0.06) 49% 50%, transparent 50%);
  background-size: 72px 72px;
  content: "";
  opacity: 0.45;
}

.support-portal-contact > * {
  position: relative;
  z-index: 1;
}

.support-portal-status {
  display: flex;
  align-items: center;
  gap: 7px;
  margin-bottom: auto;
  color: rgba(255, 255, 255, 0.72);
  font: 500 0.62rem/1.2 var(--mono);
  text-transform: uppercase;
}

.support-portal-status i,
.support-account-availability i {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #8fcf83;
}

.support-portal-contact h2 {
  margin: 76px 0 10px;
  font-family: var(--serif);
  font-size: 2.3rem;
  font-weight: 400;
  line-height: 1;
  letter-spacing: 0;
}

.support-portal-contact p {
  margin: 0 0 22px;
  color: rgba(255, 255, 255, 0.7);
  font-size: 0.8rem;
  line-height: 1.55;
}

.support-portal-contact .btn {
  width: fit-content;
  min-width: 150px;
  border-radius: 5px;
  background: var(--support-portal-blue);
}

.support-portal-contact small {
  margin-top: 12px;
  color: rgba(255, 255, 255, 0.48);
  font-size: 0.62rem;
}

body[data-page="support"] .support-self-service {
  width: min(1180px, calc(100% - 64px));
  margin: 0 auto;
  padding-top: 78px;
}

body[data-page="support"] .support-portal-section-head {
  width: 100%;
  margin-bottom: 26px;
}

body[data-page="support"] .support-portal-topics {
  width: 100%;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px;
}

body[data-page="support"] .support-portal-topics .support-topic-card {
  min-height: 145px;
  padding: 20px;
  border-color: rgba(24, 26, 30, 0.18);
  border-radius: 6px;
  background: rgba(255, 255, 255, 0.4);
  text-align: left;
}

body[data-page="support"] .support-portal-topics .support-topic-card:hover {
  border-color: var(--support-portal-blue);
  background: rgba(255, 255, 255, 0.74);
}

body[data-page="support"] .support-portal-topics .support-topic-card span {
  color: var(--support-portal-blue);
}

body[data-page="support"] .support-portal-topics .support-topic-card strong {
  margin-top: 30px;
  color: #18191b !important;
  font-size: 0.94rem;
}

body[data-page="support"] .support-portal-topics .support-topic-card small {
  margin-top: 6px;
  color: #74746e;
  font-size: 0.67rem;
  line-height: 1.4;
}

body[data-page="support"] .support-portal-results {
  width: 100%;
  margin-top: 18px;
  padding: 0;
  border: 0;
  background: transparent;
}

body[data-page="support"] .support-portal-results .support-kb-results {
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

body[data-page="support"] .support-portal-results .support-kb-card {
  min-height: 170px;
  border-color: rgba(24, 26, 30, 0.16);
  border-radius: 6px;
  background: rgba(255, 255, 255, 0.52);
}

/* Logged-in support keeps the same visual language as the public messenger. */
.support-account-header {
  min-height: 170px;
  margin-bottom: 18px;
  padding: 28px 30px;
  border: 0;
  border-radius: 7px;
  background: #2856d8;
  color: #fff;
}

.support-account-header .panel-eyebrow,
.support-account-header .panel-heading,
.support-account-header .panel-sub {
  color: #fff;
}

.support-account-header .panel-heading {
  font-size: clamp(2.2rem, 4vw, 3.25rem);
  line-height: 0.98;
}

.support-account-header .panel-sub {
  max-width: 650px;
  color: rgba(255, 255, 255, 0.72);
}

.support-account-header-actions {
  display: grid;
  justify-items: end;
  gap: 12px;
}

.support-account-availability {
  display: flex;
  align-items: center;
  gap: 7px;
  color: rgba(255, 255, 255, 0.76);
  font: 500 0.58rem/1.2 var(--mono);
  text-transform: uppercase;
}

.support-account-header .btn {
  border-color: #fff;
  background: #fff;
  color: #1a2b64;
}

.support-account-summary {
  overflow: hidden;
  border: 1px solid var(--line-soft);
  border-radius: 6px;
  background: rgba(255, 255, 255, 0.025);
}

.support-account-summary div {
  min-height: 54px;
  justify-content: center;
}

.support-account-inbox,
.support-account-compose,
.support-account-thread {
  overflow: hidden;
  border-color: var(--line-soft);
  background: #15151a;
}

.support-account-compose,
.support-account-thread {
  border-top: 3px solid #2856d8;
}

.support-account-thread .support-thread {
  padding: 12px 14px;
  border: 1px solid var(--line-soft);
  border-radius: 6px;
  background: #101014;
}

.support-account-thread .support-message {
  border-bottom: 0;
  padding: 8px 0;
}

.support-account-thread .support-message-body {
  max-width: 82%;
  padding: 10px 12px;
  border: 1px solid var(--line-soft);
  border-radius: 8px 8px 8px 2px;
  background: #1b1b21;
}

.support-account-thread .support-message:not(.is-admin) .support-message-body {
  margin-left: auto;
  border-color: #2856d8;
  border-radius: 8px 8px 2px 8px;
  background: #2856d8;
}

.support-account-thread .support-message:not(.is-admin) .support-message-body p,
.support-account-thread .support-message:not(.is-admin) .support-message-head {
  color: #fff;
}

@media (max-width: 900px) {
  .support-portal-hero {
    grid-template-columns: 1fr;
    gap: 28px;
  }

  .support-portal-contact {
    min-height: 280px;
  }

  body[data-page="support"] .support-portal-topics,
  body[data-page="support"] .support-portal-results .support-kb-results {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 620px) {
  .support-portal-hero,
  body[data-page="support"] .support-self-service {
    width: calc(100% - 32px);
  }

  .support-portal-hero {
    min-height: 0;
    padding: 48px 0 42px;
  }

  .support-portal-copy h1 {
    font-size: 3.35rem;
  }

  body[data-page="support"] .support-portal-search {
    grid-template-columns: 1fr;
  }

  body[data-page="support"] .support-portal-search .btn {
    width: 100%;
  }

  .support-portal-contact {
    min-height: 260px;
    padding: 24px;
  }

  .support-portal-contact h2 { margin-top: 54px; }

  body[data-page="support"] .support-portal-topics,
  body[data-page="support"] .support-portal-results .support-kb-results {
    grid-template-columns: 1fr;
  }

  body[data-page="support"] .support-portal-topics .support-topic-card {
    min-height: 108px;
  }

  body[data-page="support"] .support-portal-topics .support-topic-card strong {
    margin-top: 18px;
  }

  .support-account-header {
    align-items: flex-start;
    flex-direction: column;
    padding: 24px 20px;
  }

  .support-account-header-actions {
    width: 100%;
    justify-items: start;
  }

  .support-account-header .btn { width: 100%; }
}

/* Account support desk: compact inbox, clear state and focused conversation. */
body[data-page="account"] #support {
  --support-account-blue: #4169e1;
  --support-account-panel: #15171c;
  --support-account-panel-soft: #111318;
}

body[data-page="account"] .support-account-header {
  min-height: 0;
  margin: 0 0 18px;
  padding: 4px 0 22px;
  border-bottom: 1px solid var(--line-soft);
  border-radius: 0;
  background: transparent;
  color: var(--ink);
}

body[data-page="account"] .support-account-header .panel-eyebrow {
  color: var(--support-account-blue);
}

body[data-page="account"] .support-account-header .panel-heading {
  color: var(--ink);
  font-size: clamp(2rem, 3vw, 2.75rem);
  line-height: 1;
}

body[data-page="account"] .support-account-header .panel-sub {
  max-width: 610px;
  color: var(--ink-soft);
}

body[data-page="account"] .support-account-header-actions {
  display: flex;
  align-items: center;
  justify-content: flex-end;
  gap: 14px;
}

body[data-page="account"] .support-account-availability {
  color: var(--ink-mute);
  text-transform: none;
}

body[data-page="account"] .support-account-header .btn {
  border-color: var(--support-account-blue);
  background: var(--support-account-blue);
  color: #fff;
}

.support-account-commandbar {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(220px, 310px);
  gap: 12px;
  align-items: stretch;
  margin-bottom: 12px;
}

body[data-page="account"] .support-account-summary {
  display: flex;
  width: max-content;
  max-width: 100%;
  margin: 0;
  overflow-x: auto;
  border: 1px solid var(--line-soft);
  border-radius: 7px;
  background: var(--support-account-panel-soft);
  scrollbar-width: none;
}

body[data-page="account"] .support-account-summary::-webkit-scrollbar {
  display: none;
}

body[data-page="account"] .support-account-summary button {
  display: flex;
  min-width: 104px;
  min-height: 44px;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 0 14px;
  border: 0;
  border-right: 1px solid var(--line-soft);
  background: transparent;
  color: var(--ink-mute);
  cursor: pointer;
}

body[data-page="account"] .support-account-summary button:last-child {
  border-right: 0;
}

body[data-page="account"] .support-account-summary button:hover,
body[data-page="account"] .support-account-summary button.is-active {
  background: rgba(65, 105, 225, 0.1);
  color: var(--ink);
}

body[data-page="account"] .support-account-summary button.is-active {
  box-shadow: inset 0 -2px 0 var(--support-account-blue);
}

body[data-page="account"] .support-account-summary strong {
  color: currentColor;
  font-size: 0.78rem;
}

body[data-page="account"] .support-account-summary span {
  color: currentColor;
  font-size: 0.68rem;
}

.support-account-search {
  display: flex;
  min-height: 44px;
  align-items: center;
  gap: 9px;
  padding: 0 13px;
  border: 1px solid var(--line-soft);
  border-radius: 7px;
  background: var(--support-account-panel-soft);
  color: var(--ink-mute);
}

.support-account-search:focus-within {
  border-color: rgba(65, 105, 225, 0.72);
  box-shadow: 0 0 0 2px rgba(65, 105, 225, 0.12);
}

.support-account-search svg {
  width: 17px;
  height: 17px;
  flex: 0 0 auto;
}

.support-account-search input {
  width: 100%;
  min-width: 0;
  border: 0;
  outline: 0;
  background: transparent;
  color: var(--ink);
  font: 500 0.76rem/1 var(--sans);
}

body[data-page="account"] .support-customer-workspace {
  grid-template-columns: minmax(290px, 0.72fr) minmax(0, 1.55fr);
  gap: 12px;
  min-height: 600px;
}

body[data-page="account"] .support-account-inbox,
body[data-page="account"] .support-account-compose,
body[data-page="account"] .support-account-thread {
  min-height: 600px;
  border: 1px solid var(--line-soft);
  border-radius: 7px;
  background: var(--support-account-panel);
}

body[data-page="account"] .support-account-compose,
body[data-page="account"] .support-account-thread {
  border-top: 1px solid var(--line-soft);
}

body[data-page="account"] .support-account-inbox .data-card-head,
body[data-page="account"] .support-account-compose .data-card-head,
body[data-page="account"] .support-account-thread .data-card-head {
  min-height: 82px;
  align-items: center;
  padding: 18px 20px;
  border-bottom: 1px solid var(--line-soft);
}

body[data-page="account"] .support-account-inbox .data-card-head h4 {
  font-size: 1.08rem;
  line-height: 1.2;
}

body[data-page="account"] .support-conversation-list .support-ticket-list {
  max-height: 516px;
  padding: 0;
}

body[data-page="account"] .support-ticket-card {
  padding: 15px 18px;
}

body[data-page="account"] .support-ticket-card::before {
  inset: 0 auto 0 0;
  width: 3px;
}

body[data-page="account"] .support-ticket-card:hover,
body[data-page="account"] .support-ticket-card.is-active {
  background: rgba(65, 105, 225, 0.075);
}

body[data-page="account"] .support-ticket-card.is-active::before {
  background: var(--support-account-blue);
}

body[data-page="account"] .support-ticket-card.has-unread .support-ticket-card-topline strong::after {
  display: inline-block;
  width: 6px;
  height: 6px;
  margin-left: 7px;
  border-radius: 50%;
  background: var(--support-account-blue);
  content: "";
  vertical-align: middle;
}

body[data-page="account"] .support-ticket-card-meta {
  gap: 7px;
}

body[data-page="account"] .support-ticket-card-meta > span:not(.support-customer-state) {
  display: none;
}

body[data-page="account"] .support-customer-state {
  padding: 3px 6px;
  border: 1px solid currentColor;
  border-radius: 5px;
  opacity: 0.88;
}

.support-detail-meta-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}

.support-detail-meta-row .data-eyebrow {
  margin: 0;
}

body[data-page="account"] .support-status-pill,
body[data-page="account"] .support-priority-pill {
  border-radius: 5px;
}

body[data-page="account"] .support-account-thread .support-thread {
  max-height: 330px;
  margin: 18px 20px 0;
  padding: 14px 16px;
  border-color: var(--line-soft);
  background: var(--support-account-panel-soft);
}

body[data-page="account"] .support-account-thread .support-message-body {
  max-width: min(86%, 680px);
  border-radius: 7px 7px 7px 2px;
}

body[data-page="account"] .support-account-thread .support-message:not(.is-admin) .support-message-body {
  border-color: rgba(65, 105, 225, 0.72);
  border-radius: 7px 7px 2px 7px;
  background: #2849a9;
}

body[data-page="account"] .support-reply-form,
body[data-page="account"] .support-account-compose .settings-form {
  padding: 18px 20px 20px;
}

.support-tab-badge {
  display: inline-grid;
  min-width: 19px;
  height: 19px;
  place-items: center;
  margin-left: auto;
  padding: 0 5px;
  border-radius: 6px;
  background: #4169e1;
  color: #fff;
  font: 700 0.56rem/1 var(--mono);
}

.support-tab-badge[hidden] {
  display: none;
}

@media (prefers-reduced-motion: reduce) {
  .support-icon-button.is-loading svg {
    animation: none;
  }
}

@media (max-width: 900px) {
  .support-account-commandbar {
    grid-template-columns: 1fr;
  }

  body[data-page="account"] .support-account-summary {
    width: 100%;
  }

  body[data-page="account"] .support-account-summary button {
    flex: 1 0 96px;
  }

  body[data-page="account"] .support-customer-workspace {
    grid-template-columns: 1fr;
    min-height: 0;
  }

  body[data-page="account"] .support-account-inbox,
  body[data-page="account"] .support-account-compose,
  body[data-page="account"] .support-account-thread {
    min-height: 0;
  }

  body[data-page="account"] .support-conversation-list .support-ticket-list {
    max-height: 330px;
  }
}

@media (max-width: 620px) {
  body[data-page="account"] .support-account-header {
    padding: 0 0 18px;
  }

  body[data-page="account"] .support-account-header-actions {
    width: 100%;
    align-items: stretch;
    flex-direction: column;
  }

  body[data-page="account"] .support-account-header .btn {
    width: 100%;
  }

  body[data-page="account"] .support-account-summary button {
    min-width: 88px;
    padding: 0 10px;
  }

  body[data-page="account"] .support-account-summary button span {
    font-size: 0.6rem;
  }

  body[data-page="account"] .support-account-inbox .data-card-head,
  body[data-page="account"] .support-account-compose .data-card-head,
  body[data-page="account"] .support-account-thread .data-card-head,
  body[data-page="account"] .support-reply-form,
  body[data-page="account"] .support-account-compose .settings-form {
    padding-right: 16px;
    padding-left: 16px;
  }

  body[data-page="account"] .support-account-thread .support-thread {
    margin-right: 16px;
    margin-left: 16px;
  }
}